9999 baji Privacy Policy

Last Updated: January 2025

Introduction and Scope

9999 baji is an online gaming and sports betting platform operated for users in Bangladesh. This privacy policy ("Policy") defines what information we collect and how we manage it when you use our website https://9999baji.cam, create an account, make a deposit or withdrawal, or use any of our services.

By completing registration on our platform or continuing to use our services, you are considered to have accepted the terms of this Policy. This Policy forms part of our Terms and Conditions and should be read together with the provisions stated there.

We do not knowingly collect information from anyone under the age of 21. If a minor attempts to register on our platform, we reserve the right to close that account and the associated information will be deleted.

What Information We Collect

9999 baji collects user information in various ways. The type of information collected depends on which of our services you are using.

2.1 Information Provided Directly

Information you provide directly at the time of registration or while using our services:

• Full name, date of birth, and national identity card number (for verification)
• Mobile number and email address
• Residential address
• Payment method details — bKash, Nagad, Rocket, Upay, or bank account information
• Username and password for your account (stored in encrypted form)

2.2 Automatically Collected Information

When you use our website, certain technical information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Duration of site use and navigation data
• Cookies and session data (see the cookies policy below)
• Referral source information (how you arrived at our site)

2.3 Transaction Information

A record of each of your deposits, withdrawals, bets, and gaming activities is stored in our system. These records are used for financial management, dispute resolution, and ensuring platform security.

Purpose of Data Use

9999 baji uses collected information only for specific and legitimate purposes. No information is sold unnecessarily to third parties.

• Account Management: Registration, login verification, and maintaining account security.
• Service Delivery: Processing betting, gaming, deposit, and withdrawal transactions.
• Identity Verification (KYC): Conducting KYC procedures to prevent fraud and confirm correct identity.
• Customer Support: Resolving your questions and issues via live chat or email.
• Promotional Communication: Sending bonus offers and updates subject to your consent.
• Platform Improvement: Analysing user experience to improve the quality of our services.
• Legal Obligations: Storing and providing information in compliance with applicable laws.

We never sell your personal information to advertising networks or transfer it to third parties without your consent. However, information may be shared with third parties in the specific situations described below.

Sharing Information with Third Parties

9999 baji may share your information with third parties in the following limited circumstances:

4.1 Payment Processors

To process deposits and withdrawals, we share the necessary information with mobile financial services such as bKash, Nagad, Rocket, and Upay, as well as bank transfer gateways. This sharing is limited solely to completing the transaction.

4.2 Technology and Service Providers

Our gaming software providers, server hosting partners, and technology service providers may access a limited amount of information as needed to carry out their responsibilities. Strict data protection agreements are in place with all such partners.

4.3 Legal Authorities

In response to a court order, investigation, or legal obligation, the relevant authorities may be provided with the necessary information.

4.4 Business Restructuring

In the event of a company merger, acquisition, or business transfer, user information may be transferred to the relevant new party; however, users will be notified in a timely manner in such cases.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to help improve your browsing experience.

5.1 Essential Cookies

These cookies are necessary to ensure the basic functionality of the website — such as maintaining login sessions, temporarily holding form data, and managing security features. They cannot be disabled.

5.2 Analytics Cookies

We use anonymous analytics data to understand how users are navigating the site. This data contains no personally identifiable information.

5.3 Preference Cookies

These cookies are used to remember your language preference, theme setting, and other personal preferences. You can control these cookies by changing your browser settings, though doing so may limit some services.

Data Security Measures

9999 baji takes both technical and administrative steps to protect your personal information.

• SSL Encryption: All our communications are encrypted via SSL/TLS protocol, protecting data from interception during transmission.
• Password Hashing: Your password is never stored directly — it is hashed using a strong cryptographic algorithm.
• Access Control: Only authorised staff can access information to the extent required, and a log of this access is maintained.
• Regular Security Audits: Our systems undergo regular security reviews so that any vulnerabilities can be identified and resolved quickly.
• Database Security: Servers storing user data are protected by firewalls and security protocols.
• Two-Factor Verification: OTP verification is in place for sensitive operations.

Please be aware, however, that no method on the internet is completely secure. We make every effort, but in the event of a data breach we will notify users as quickly as possible and take steps to limit the damage.

You are also responsible for the security of your account — use a strong password and do not share your login details with anyone. To learn more about responsible gaming and account protection, visit our Responsible Gaming page.

Data Retention Period

9999 baji does not retain your personal information beyond what is necessary. The general policy is as follows:

• Active Accounts: All relevant information is retained to deliver services for as long as the account remains active.
• Closed Accounts: After an account is closed, certain information may be retained for up to 5 years due to legal and regulatory obligations.
• Transaction Records: Records of financial transactions are retained for an extended period to meet legal requirements.
• Marketing Data: If you unsubscribe, marketing-related information is deleted within a reasonable period.

Your Rights

As a user of 9999 baji, you have the following rights regarding your personal information:

8.1 Right to Access

If you want to know what information we hold about you, you can contact our support team. We will provide the information within a reasonable time.

8.2 Right to Correction

If any information in your profile is incorrect, you can request a correction through your account settings or via support. Changes to information related to identity verification may require additional verification.

8.3 Right to Deletion

If you request account closure, we will delete information that is not subject to legal obligations. However, deletion may not be possible while an active transaction or dispute is ongoing.

8.4 Right to Opt Out of Promotional Communications

You can stop our marketing emails or notifications at any time. However, transaction-related and security notifications cannot be stopped, as they are an essential part of the service.

To exercise any of the above rights or if you have any questions, contact us via our 24/7 live chat or email. Our support team can assist in both Bengali and English.

Protection of Minors' Information

9999 baji strictly follows a 21+ age policy. No information is intentionally collected from anyone under the age of 21. Our registration process includes an age verification step.

If we become aware that a minor has created an account, that account will be closed immediately and all associated information will be deleted. If a parent or guardian suspects their child is using our platform, please contact us without delay.

Policy Changes

9999 baji reserves the right to amend this privacy policy when necessary. In the event of changes:

• The updated policy will be published on this page and the "Last Updated" date at the top of the page will change.
• For significant changes, users will be notified via their registered email or a platform notification.
• If you continue to use our platform after the changes, you are considered to have accepted the new policy.
• If you do not agree to any changes, you have the right to close your account.

For full details about our service terms and user rights and responsibilities, visit the FAQ page, where answers to common questions are compiled.

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, contact us through the following:

For privacy-related requests, we aim to respond within 7 business days. For urgent matters, please contact us via live chat.

To learn more about 9999 baji, visit our About Us page.